How Often Should Hotels Replace Bedding and Towels?
Ever sink into a freshly made hotel bed or wrap yourself in a crisp, clean towel and wonder, “How often do they do this?” It’s a great question, and the answer is important for both guest satisfaction and hotel operations.
At Life Hotel Supply, we’re proud to be your go-to wholesale hotel supplies in the USA. We know that providing a clean and comfortable experience is key to a successful hospitality business, no matter the size. That’s why we’re breaking down the best practices for replacing bedding and towels.
The Golden Rule: Every Guest, Every Time
Let’s start with the non-negotiable standard: all bedding and towels should be replaced with fresh, clean ones for every new guest. This includes sheets, pillowcases, duvet covers (or top sheets), and all towels—bath, hand, and washcloths.
Why is this so crucial? Think about it from a guest’s perspective. They expect a spotless room, and seeing fresh linens is a major sign of cleanliness. It’s not just about hygiene; it’s about trust. A clean room gives guests peace of mind and sets the stage for a great stay.
What About During a Guest’s Stay?
This is where things can get a little more flexible, and it’s a great opportunity for hotels to be more sustainable.
Towels: Most hotels now have a “green” or “eco-friendly” program. This usually involves a small sign in the bathroom that says something like, “Help us conserve water. If you would like to reuse your towel, please hang it up. If you would like a new one, please leave it on the floor or in the tub.” This puts the choice in the guest’s hands. However, it’s still a good practice to automatically replace towels every 2-3 days for guests on longer stays. If a guest asks for a change sooner, you should always accommodate their request.
Bedding: For longer stays, it’s recommended to change sheets every three to four days. Some hotels will offer a more frequent service upon request. The key is to communicate your policy to the guest during check-in or via a note in the room. This avoids any confusion and makes sure guests feel taken care of.
Tips for Your Hotel Staff:
Train Your Team: Make sure your housekeeping staff knows the policy inside and out. They should understand that fresh linens are a top priority.
Use Quality Products: The better the quality of your sheets and towels, the longer they will last and the better they will feel to your guests. We offer a wide range of durable and comfortable wholesale products, from high-thread-count sheets to plush towels.
Inspect Regularly: Beyond just washing, staff should regularly inspect linens for any stains, tears, or signs of wear. Even a small tear can make a towel look old and unprofessional. Items that are no longer guest-ready can often be repurposed for cleaning cloths.
Whether you run a small motel or a large resort, we offer hotel wholesale products online to meet your needs. By following these simple guidelines and using quality supplies, you can ensure your guests always have a clean, comfortable, and memorable experience. After all, a satisfied guest is a returning guest!
